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Property Name
Property Themes
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Guest Rating
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- Garland
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Property Types
- Hotel
Staff is the ONLY RREASON I continue to come back to this hotel
Location is very convenient to my family house
Well it might¿ve been good but I didn¿t get to stay there had to rent one with my own pocket money and they said I ordered the room for the next night not the same day either way no one of my party stayed in that room so I just waisted that money
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The bed was soft
It¿s not fancy but it was clean and a good place to sleep.
That its a hotel and thats the most I can say.
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$20 new deposit
The wifi worked that is the only thing good about this place
Not one thing
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The location and Staff
I enjoyed the breakfast!
Somewhere to sleep for the night
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Well the staff was great to me.
Not one thing!!!
Not one thing
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NOTHING- AWFUL
Front desk rep A/c was great too
The hotel was excellent with good staff
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Helpfulness of the staff to respond to my complaint.
If catfish was a hotel service this would be it
It was awesome that the room had a patio that you could use
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Staff, cleanliness, location.
There?s Roaches in my Room!
l had to pay 2nd time, since my rspv was gone after arriving otel at 5 am in the morning. My flight was delayed and your web page and confirmation email did not mention that clearly. Additionally, your customer service and hotel management did not help me
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The location
Need breakfast back
All of the workers world nice the best hotel in Dallas Texas Richardson they mind a business they did their job God bless them all I would definitely go back if I had to
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The bed was comfortable. Breakfast was great.
Breakfast was fresh and set up nicely. Relaxing evening, and met our needs and expectations.
Hot breakfast
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I love the cleanliness and the room amenities
The Element hotel was clean, fresh, appointed with first class furnishings, lobby and breakfast area, pool patio and a real gym. The room itself was useful with 3/4 size fridge, microwave, dishwasher, filtered drinking water tap and a lovely bathroom.
Clean room, shower the entire hotel and hotel employee was very professional friendly staff
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All of it really
The actual building and rooms and where it's located
The room was clean, however, there was nothing in it. We figured since it was with a kitchenette, it would have stuff to use in a kitchen.
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The hotel was superior.
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The Front desk worker, she was very sweet. It was a spanish name, Dark curly haired lady. Their cappucinos were good.
Nothing at all
They changed my towels and made my bed without me having to ask.
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It had a kitchen
My room with a king bed wasn?t ready, so I had to take a queen to prepare for a venue. The room smelled like smoke. When we returned later that evening, there were roaches! The pillows smelled horrible and there were bed bugs.
A gm reached out to me in regards to a discount for a month stay.
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The table!
free laundry and fitness room
That a kitchenette was available
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Breakfast and the cleanliness of the hotel as well
Great spacious room.
Super clean and friendly staff.
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To say that to hotel was dirty would be an understatement. We found hair on the wall, a roach in the chandelier, and the ac did not work. This is just the start. I left 2 days in once we found the roach. I have pictures of all of this as well.
The idea of being able to use the pool and hot tub which didn¿t materialize because they were out of order most of the time. And when open, hot tub wasn¿t hot.
What I liked was the staff, breakfast, coffee, fitness center, spaciousness of the room, air conditioning, water pressure, refrigerator w/icemaker, and the comfort of the pillows and bed. I enjoyed my stay here so much I stayed for over a month.
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Close to the hospital and I was able to get a suite with a foldout couch for my child.
It was inexpensive
Breakfast and room
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There nothing I liked about this hotel. There was rice over the bed when I walked in, a blade fell out the sheet, when I went downstairs to tell the front desk, they handed me one sheet, a broom, and a dust pan. Instead of switching me to another room.
No carpet in rooms!
They were easy going
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continued from dislikes: When we went up to our room, 401 it had been a smoking room. There was a clear bag covering the smoke detector.
Nothing, it did what it needed to
very social clean
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Nothing at all
there was a kitchen in the room
It was convenient and private.
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Nice area nice staff looks nice when first come in room but not cleaned well at all to much hair all over the places especially on the towels.
The staff were hard-working, long suffering, kind and as accommodating as anyone could wish for. They reported working double and in one case, a triple shift, because of understaffing. I'd call it employee abuse.
The staff was as apologetic as could be but didn¿t offer any accommodations
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location for my needs
Breakfast variety
The bed linen was clean. The pillows were comfortable.
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Convenient and comfortable.
Staff was great. Staff needs to smile more and be more empathetic and Hotel employee was sweet. Yes they are yeti sisters, butv one is nicer.
What I liked best about this hotel is it was located close to where our family was at.
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Breakfast and everything was clean
Great price, great location, wonderful breakfast, very clean room
Nothing at all
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The free breakfast and parking was great! The staff was also very professional. My bed and shower were comfortable.
I liked that the room are very clean and that the location great property is very safe and all staff especially the owner of hotel will go out their way to make sure that the stay is comfortable
The services are ok and the staff is good
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the price and Amenities inside The room
It had a kitchen and plenty of space for my husband and two kids
the breakfast and TV service
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Very nice rooms.? comfy beds, plenty of towels. Very good breakfast.? different every day
It was clean and quiet. Excellent location. Breakfast was outstanding.
Always clean
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The price.
The room itself was clean and just fine for one night. And with the size of the hotel I was concerned there would be a lot of people staying there but there really weren?t so it was very quiet which was also fantastic.
Great Staff.
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Where to stay in Garland
Learn about the top neighbourhoods of Garland
Twenty miles northeast of the heart of Dallas, the mostly residential Plano East envelops portions of President George Bush Turnpike and North Central Expressway/US-75. Shoppers will find Collin Creek Mall here, home to four anchor department stores and dozens of other stores. Some of the neighborhood's most popular restaurants are concentrated along 14th and 15th Streets near the mall. The area's turnpike location gives visitors a straight shot to Dallas/Fort Worth International Airport, almost 30 miles southwest.
Hotels in Garland
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