4-Star Hotel

DoubleTree by Hilton Jacksonville Riverfront

1201 Riverplace Boulevard, Jacksonville, FL - United States
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DoubleTree by Hilton Jacksonville Riverfront
1/59
  • Overview & Photos
  • Policies
  • Amenities
  • Reviews
  • Rooms
  • Map
$118
per night

4-Star Hotel

DoubleTree by Hilton Jacksonville Riverfront

1201 Riverplace Boulevard, Jacksonville, FL - United States
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Top Amenities:

Free Internet AccessHealth ServicesSwimming PoolAirport ShuttleRestaurantFitness CenterPets AllowedHandicapped Rooms/FacilitiesNo Smoking Rooms/FacilitiesFamily FriendlyKid Friendly
Show All Amenities

Guest Rating

6.9

Pleasant

Based on 1569 reviews

Location Of Hotel

8.7

Hotel Cleanliness

7.4

Hotel Staff

8.2

Overall Quality

6.8

Show 50 Verified Reviews

About

Set in the historic San Marco District of Jacksonville, this completely nonsmoking Florida hotel features 2 on-site dining options along with an outdoor swimming pool. Free WiFi is provided in every room. Rooms have a 42-inch flat-screen TV, coffee machine. Some rooms have a riverfront view. Some suites include a, hot tub, and refrigerator as well as a microwave. A 24-hour fitness center and concierge service are available to all guests at the DoubleTree by Hilton Jacksonville Riverfront, FL. Martin Coffee Co. Coffee and specialty coffees are offered at the The Lounge. On-site dining options include breakfast, lunch and dinner at St. John's Provision Company restaurant. Ruth's Chris Steak House is also on-site site and serves fine cuisine for dinner. Only 5 minutes' walk Jacksonville Riverfront DoubleTree, guests can discover the Museum of Science and History, the Museum of Contemporary Art. San Marco is 1.5 mi away.

Guest Policies

Check-in:

After 04:00 PM

Check-out:

Before 11:00 AM

Pets:

Pets are allowed on request. Please contact the hotel directly for additional details. Additional charges may apply.

Important Info:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Features & Amenities

Highlighted Amenities:

Free Internet Access
Health Services
Swimming Pool
Airport Shuttle
Restaurant
Fitness Center
Pets Allowed
Handicapped Rooms/Facilities
No Smoking Rooms/Facilities
Family Friendly
Kid Friendly

Amenities & Services:

Airport shuttle (charges may apply)
Daily disinfection
Facilities for disabled guests available
Family rooms
Fitness center
Free Wi-Fi
Hygiene certification
Indoor pool
Kid-friendly dining
Non-smoking property
Outdoor pool
Pets allowed (charges may apply)
Restaurant(s)
Wheelchair accessible

Guest Rating

6.9

Pleasant

Based on 1569 reviews

Location Of Hotel

8.7

Hotel Cleanliness

7.4

Hotel Staff

8.2

Overall Quality

6.8

Pros +

  • Location
  • View
  • Most of the staff went out of their way to be helpful, friendly and courteous.

Cons -

  • The hotel had a musty odor in the hallways and the room. The carpet was very worn out, and there were very outdated pieces of furniture. The ice machine on multiple floors wasn't working (others in the hallways were also looking for it). No refrigerator.
  • Did not get what I paid for
  • I was promised and reserved a king room with pull out, received two double beds. The shower leaked all over the floor, and did not drain properly, so you stood in ankle deep water while in the shower.

Top Quotes:

"Clean and great location. Highly recommend and great place to stay. "

"This hotel had updated bathrooms which were nice. The bed was comfortable."

"It is right on the river so the view is beautiful."

Business Traveler (250)

Solo Traveler (278)

Traveling as Couple (853)

Family with Young Children (375)

Family with Teens (64)

Senior Traveler (23)

Group Traveler (127)

3Allen7/16/2025
Location
The hotel had a musty odor in the hallways and the room. The carpet was very worn out, and there were very outdated pieces of furniture. The ice machine on multiple floors wasn't working (others in the hallways were also looking for it). No refrigerator.
3James5/29/2025
View
Did not get what I paid for
5Dina5/29/2025
Most of the staff went out of their way to be helpful, friendly and courteous.
I was promised and reserved a king room with pull out, received two double beds. The shower leaked all over the floor, and did not drain properly, so you stood in ankle deep water while in the shower.
1Tina5/28/2025
One of my rooms had bedbugs and the manager never responded after I informed the desk clerk.

Room Options

1/4

2 Double Beds

323 sqft • 2 Double

Air conditioningAlarm clockBlackout curtainsCarpeting

Room Details and Photos

1/7

1 King Bed Deluxe Junior Suite With Wet bar

270 sqft • 1 King

Daily newspaperFree WifiHair dryerMicrowave

Room Details and Photos

1/5

1 Queen Mobility Hearing Accessible Roll In Shower

323 sqft • 1 Queen

Accessible roomAir conditioningAlarm clockBlackout curtains

Room Details and Photos

Location

DoubleTree by Hilton Jacksonville Riverfront

1201 Riverplace Boulevard, Jacksonville, FL